COVID-19

Call the dedicated hotline: 1800 675 398 (24 hours). 

If you need an interpreter, call TIS National on 131 450.

Please use Triple Zero (000) for emergencies only.

Information about Coronavirus

Including information about current COVIDSafe settings for business and industry, what to do if you test positive, as well as hygiene and physical distancing advice. 

Coronavirus (COVID-19) Victoria  

The Federal Government Department of Health and Victorian Department of Health and Human Services provide daily updates on their websites.

You can also learn more about protective measures against coronavirus from the World Health Organization.

There is now a clear pathway for those that are eligible for vaccination at home using the state’s Disability Liaison Officers located across health services.

The Commonwealth are supporting in home vaccination service provision through their provider networks.

Vaccination at home

Hotlines

Coronavirus hotline - 1800 675 398 - for health information, self-isolating and breaches

Local coronavirus hotline - 1800 195 114 - For those seeking local support during the coronavirus pandemic

Counselling, local support and rural outreach

24-hour Mental Health Triage - 1300 661 323

Headspace Horsham (12-25 years) - 5381 1543

Grampians Community Health - 5358 7400

LOCAL Rural Outreach - 1300 688 732

Sexual Assault & Family Violence Centre - 1800 806 292

Rural Financial Counselling - 0427 340 621 or 0408 347 000

Ashley Grant Counselling - 0403 034 590 - Free service on Wednesday and Thursday nights between 7pm to 9pm

Kaniva Shared Ministry - 5392 2301 or 0448 127 959

Uniting Wimmera Intake (Children's Counselling Service) 1800 195 114 or via email at wimmera.intake@vt.uniting.org

Health services

Edenhope and District Memorial Hospital - 5585 9800

Harrow Bush Nursing Centre - 5588 2000

West Wimmera Health Service - 5391 4292

Rural Doctors Kaniva - 5323 5770

Edenhope Medical Clinic - 5585 9888

Local business doing deliveries

Edenhope Foodworks - 5585 1501

Edenhope butcher - 5585 1597

Kaniva IGA -  5392 2250

Kaniva Pharmacy - 5392 2373

Edenhope Pharmacy - 5585 1069 

Emergency food

Horsham Christian Emergency Food Centre - 5381 2311

Centre for Participation - 5382 5607

Financial support

ANZ - 1800 351 548

Bendigo Bank - 1300 236 344

Commonwealth Bank - 132 607

NAB - 1300 769 650

Westpac - 132 142

Centrelink - 132 316

Business Victoria - 132 215

Other assistance services

BeyondBlue - 1300 224 636 - www.beyondblue.org.au

Kids Help Line (5-25 years) - 1800 551 800 - www.kidshelpline.com.au

Suicide Helpline - 1300 651 251 - www.suicidehelpline.org.au

Lifeline - 131 114 - www.lifeline.org.au

Suicide Call Back Service - 1300 659 467 - www.suicidecallbackservice.org.au 

MensLine Australia - 1300 789 978 - www.mensline.org.au

Red Cross - 1800 131 701 - www.redcross.org.au

Nurse-On-Call - 1300 606 024

Salvation Army - 1300 662 217 - www.salvationarmy.org.au

MyGov and Centerlink have a range of payments and services for individuals and families. Payment and Service Finder - Services Australia (centrelink.gov.au)

The Red Cross may have available one-off packages of food and essential items to eligible persons and families on temporary visas, funded by the Federal Government. Emergency Relief | Australian Red Cross

The Victorian Government Utility Relief Grant Scheme provides eligible Victorians support on utility payments Utility relief grant scheme - DFFH Services

Businesses are required to have a COVIDSafe plan. More information: COVIDSafe Plan

Federal Government Support

The Federal Government have released a number of support packages. More information

A Coronavirus Business Liaison Unit has been established within The Treasury to engage with business on a regular basis and provide updates to government on crucial issues.

Mediation can help resolve small business disputes. More information

Business Victoria - business information, updates and advice on dealing with COVID-19, including information on the government’s response, developing business continuity plans, and other agencies that can help.

Other Resources

COVID-19 Business information

COVIDSafe settings for work

QR Code Service and Services Vic App

Signs, posters and templates

Business grants and support

Having COVID-19 related business problems?  

Contact Council
Call: 13 99 72
Email: council@westwimmera.vic.gov.au